Terms of Services

Last updated: November 16, 2025

Welcome to GOSS Oral Care. By using our website and purchasing our products, you agree to the following terms. Please read them carefully.

1. Use of Our Website

You may use our website for personal, non-commercial purposes only.
You agree not to misuse the site, attempt to hack it, or interfere with its features.

2. Products & Orders

We work hard to display accurate product details.
Prices, availability, and descriptions may change at any time.

We reserve the right to:
• Refuse or cancel orders
• Limit order quantities
• Update product information

If an order is cancelled, we will notify you and issue a refund if applicable.

3. Payments

All payments are processed securely through Shopify and approved payment providers.
You agree to provide accurate and up-to-date billing and shipping information.

4. Shipping

Once an order leaves our warehouse, shipping times may vary.
GOSS is not responsible for delays caused by carriers, weather conditions, or incorrect customer information.

5. Returns & Refunds

We offer a 30-day satisfaction guarantee on all GOSS products.
For full details, please visit our Refund Policy.

6. Accounts

If you create an account, you are responsible for maintaining the security of your login information.
You are responsible for all activity that occurs under your account.

7. Intellectual Property

All content on our website — including logos, photos, text, and designs — belongs to GOSS Oral Care and may not be used without permission.

8. Third-Party Services

We use third-party services such as Shopify, payment processors, and analytics tools.
We are not responsible for their actions or policies and encourage you to review their terms separately.

9. Limitation of Liability

GOSS Oral Care is not responsible for:
• Indirect, incidental, or accidental damages
• Issues caused by misuse of products
• Losses related to website errors, downtime, or delays

You use our website and products at your own risk.

10. Changes to These Terms

We may update these Terms of Service at any time.
Updated versions will be posted here with a revised date.

11. Contact Us

If you have questions about these terms, you can contact us at:
GOSS Oral Care
Email: gossoralcare@gmail.com